Pause Medical · Murwillumbah NSW

Unapologetically Female.
Unstoppably Well.

At Pause Medical, perimenopause and menopause are taken seriously. This is a space for the woman navigating mood shifts, brain fog, sleep disruption or wondering whether it really is "just hormones."

Appointments are longer by design. Time to take a full history, build a risk profile and make decisions together.

Northern NSW · Caring for women locally and across South East Queensland

Call to book · 02 6672 1200

About Dr Richmond

A GP with a focused interest in menopause and midlife women's health.

Dr Richmond is a General Practitioner with a focused interest in menopause and midlife women's health. Her approach is structured and evidence-informed, recognising that symptoms often attributed to hormones may have multiple contributing factors and that thorough assessment comes before treatment.

Consultations are designed to allow time for detailed history, appropriate investigation and clear discussion of risk. Care is delivered over time with planned follow-up to ensure management remains appropriate as things change.

Midlife is not something to endure. With the right assessment and management it can be a period of clarity and renewed stability.

Our Approach

Care at Pause Medical begins with assessment, not assumptions.

Menopause is a physiological transition that affects far more than reproductive hormones alone. Symptoms can overlap with thyroid dysfunction, metabolic change, mood disorders and other medical conditions.

Hormone therapy

Hormone therapy is one tool. When appropriate it is prescribed carefully, with clear discussion of benefits, risks and monitoring requirements. When it is not appropriate other strategies are explored.

Collaborative decisions

Treatment decisions are made collaboratively, grounded in current evidence and your individual risk profile. Menopause care works best when it is reviewed and refined over time.

What to Expect

Menopause care at Pause Medical is a process. It is not a single appointment and it does not begin with a prescription.

Every woman who comes to Pause Medical moves through a structured process. How long that takes and what each stage involves depends on you — your history, your investigations, your risk profile and what your body is doing. What does not change is the sequence.

First consultation

Understanding you

Your first appointment is an in-depth conversation. We take a detailed symptom history, build your individual risk profile across cardiovascular, bone, breast and metabolic health, review your screening history and identify any investigations or imaging needed. Treatment decisions are not made at this visit. Getting the assessment right comes first.

Follow-up consultation

Building your plan

Once investigations are back we sit down with the full picture. This is where your individual management plan is developed — what is appropriate for you, what the evidence says, what the risks and benefits are and what to expect. If hormone therapy is part of that plan it is prescribed here, with clear explanation and a monitoring framework in place.

Ongoing

Reviewing and refining

Menopause care is not set and forget. Reviews at around three months allow us to assess how you are responding, adjust doses or approaches and make sure your management continues to fit your life as things change. The goal is stability — and getting there takes time done properly.

If you are looking for a prescription on your first visit, this model of care is not the right fit.

If you are looking for care that takes the time to get it right, you are in the right place.

Care that takes the time
to get it right.

Assessment before treatment.
Evidence before prescription.
You before anything else.

Time for Her.

Our Fees

Time to be heard. Time to be understood.

Pause Medical operates as a private billing practice. You pay the fee on the day and claim your Medicare rebate through reception. The rebate is usually in your bank account within one to two business days.

Consultation	Fee	Medicare Rebate	You Pay
Menopause ConsultInitial, follow-up and ongoing review.	$215.00	$84.90	$130.10
Long ConsultDr Richmond's preferred appointment type.	$185.00	$84.90	$100.10
Short ConsultSame day only. One matter. Call reception.	$99.15	$43.90	$55.25
Phone ConsultSame day only. Existing patients only. Call reception.	$99.15	$43.90	$55.25

If a menopause health assessment is due at your initial consultation, the Medicare rebate is $101.90 and your estimated out of pocket is $113.10. Reception can advise whether this applies to your appointment.

Bulk-billed appointments

Some patients remain bulk billed at no cost to them. If you hold a current Pension Concession Card or DVA card, have been seen by Dr Richmond personally in the last 12 months and have an active care plan or health assessment on file, your general appointments are bulk billed. Please speak with reception if you are not sure whether this applies to you.

Menopause appointments are privately billed for all patients.

Cancellations

Please give at least 24 hours notice to cancel or reschedule. A cancellation with less than 24 hours notice is charged at 50% of the consultation fee. Non-attendance without notice is charged in full.

To discuss your appointment or fees please call reception.

Call reception · 02 6672 1200